Windows Server 2016 – Patch KB4038782 download issue.

Last week I had a problem with patch KB4038782 on a Windows Server 2016. The patch was waiting to be installed. It was stuck at 40 à 50% of his download. After investigating the issue I came to this conclusion:

  1. Stopped the [Windows Update] service. Removed the “SoftwareDistribution” – folder under C:\Windows. Started the [Windows update] service again and tried to install the patch. This gave me the same result download was stuck and did not continue the installation.
  2. Check the Windows Update status via Powershell:
    Installed the module PSWindowsUpdate

    #Install-Module PSWindowsUpdate

    Checked the list of the needed patches

    #Get-WUInstall -WindowsUpdate -ListOnly
    
    ComputerName Status KB Size Title
    ------------ ------ – ---- -----
    [HOSTNAME] D----- KB890830 43 MB Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - September 2017 (KB890830)
    [HOSTNAME] D----- KB4038782 1 GB 2017-09 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4038782)

    These are patches that are ready for installation onto the Windows Server.

    Installed the module PSWIndowsUpdate
    Installing the patches

     

    #Get-WUInstall -WindowsUpdate -AcceptAll -Verbose
    VERBOSE: Connecting to Windows Update server. Please wait...
    VERBOSE: Found [2] Updates in pre search criteria
    VERBOSE: Found [2] Updates in post search criteria
    VERBOSE: Accept [2] Updates to Download
    
    
    X Status KB Size Title
    3 Downloaded KB890830 43 MB Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - September 2017 (KB890830)
    

    Issue detected when downloading “KB4038782.” It takes a long time to download the patch. When it looked in the download folder under the “SoftwareDistribution” – folder. Download was stuck at 400MB and couldn’t completed.

    Wordpress

    SOLUTION:
    Stopping the download via the WSUS server.
    Download the patch, via the Microsoft Update Catalog (KB4038782).
    Installed the patch manually, reboot server. 
    Patch was successfully installed onto the server. Currently there is no
    report at Microsoft about problems with this patch. All feedback is 
    welcome.

 

UPDATE:
It's also working when you use the following commands. 

#Get-WUInstall -WindowsUpdate -ListOnly
ComputerName Status KB Size Title
------------ ------ -- ---- -----
ComputerName ------ KB890830 43 MB Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Serv...
ComputerName D----- KB4038782 1 GB 2017-09 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4038...

#Get-WUInstall -WindowsUpdate -AcceptAll -Verbose
VERBOSE: Connecting to Windows Update server. Please wait...
VERBOSE: Found [2] Updates in pre search criteria
VERBOSE: Found [2] Updates in post search criteria
VERBOSE: Accept [2] Updates to Download

X Status KB Size Title
- ------ -- ---- -----
3 Downloaded KB890830 43 MB Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012...
3 Downloaded KB4038782 1 GB 2017-09 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4038782)
VERBOSE: Downloaded [2] Updates to Install
4 Installed KB890830 43 MB Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012...
4 Installed KB4038782 1 GB 2017-09 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4038782)
Reboot is required. Do it now ? [Y/N]: Y

Server will be rebooted.

 


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